Borderlands 2 is widely recognized as a highly enjoyable and addictive cooperative shooter with a unique art style and engaging gameplay mechanics. Players have praised its extensive content, replayability, and entertaining storyline, making it a beloved title in the series. The game supports both single-player and multiplayer modes, with a variety of DLCs enhancing the experience. However, recent developments have significantly impacted player sentiment. The publisher, Take-Two Interactive and 2K Games, updated the game's Terms of Service (ToS) and End User License Agreement (EULA), introducing invasive data collection practices and strict anti-cheat policies. This includes bans on mods, VPN use, and the collection of extensive personal and device data, causing widespread concern over privacy and digital rights.
These changes have overshadowed the game's merits, with many players feeling betrayed by the retroactive imposition of these terms on a 13-year-old game. The controversy has led to calls for refunds, negative reviews, and warnings against installing or playing the game until the policies are reversed.
Players praise Borderlands 2 for its addictive gameplay, unique cel-shaded graphics, and memorable storyline. The cooperative multiplayer experience and vast variety of weapons and character customization are standout features. The game's replayability and extensive DLC content add significant value, making it a favorite among fans of the genre. Despite its age, the game maintains a strong community and remains enjoyable for both new and returning players.
The primary criticism revolves around the recent update to the game's Terms of Service, which many players view as invasive spyware. The new EULA enforces bans on mods and VPNs, collects extensive personal and device data, and imposes forced arbitration clauses that limit legal rights. These changes have sparked outrage, with players accusing the publisher of anti-consumer practices and privacy violations. Additionally, some players are frustrated by the retroactive application of these terms on a long-released game, leading to distrust and calls to avoid or pirate the game.
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